Personal Touch Health Care Apparel Inc.
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A little over a week ago, I placed an order for V-neck hospital
gowns for my mother. She has been bedridden for two and a half years and lives at home. The only gowns I have been able to find for her have round necklines, which are very uncomfortable for her. After having placed an order through your website, I received a return message requesting that I call.

The woman with whom I spoke advised me that the type of gown I had ordered was not available in my mother's size. After staying on the line
with her for several minutes, as we both went through the website together trying to find something that would work, she asked me to hold on for a moment. When she got back on the line, she told me that some new items might become available and that she would do her best to send me some gowns that would accommodate our needs.

The package arrived two days ago. To say we are thrilled is an understatement. For the first time in two and a half a years, my mother doesn't look like a patient in a nursing home, just mom lounging in the family room. The gowns are beautiful! First of all, they have the ever elusive V-neck. They are lightweight and comfortable, in pretty floral prints (several different ones) and are even trimmed with lace and ribbons. You cannot imagine the difference it has made for my mother
to be able to wear something pretty.

Thank you so much for your efforts and for following through. As a customer service representative for a commercial printer, my job is help clients get what they need, when they need it, so I appreciate even more the time and thought that went into filling my order. I only wish I knew that name of the women who helped me. That is why I am
e-mailing this letter in the hopes it will end up at the desk of that person. You are an asset to your company. Thank you.

Sincerely,
Salli Gutierrez
 


I placed a phone order yesterday with a very polite and knowledgable customer service rep and received the merchandise today. I am very pleased with the quality and thankfully my son will be able to attend school and independantly use the restroom with pants without zippers and buttons to worry about. I am so very pleased to have found your company.

Sincerely,
Charlyne Olko
 


I placed an order for hospital gowns and they where great. The gentlemen on the phone helped me out with all my questions. Thank You for all your help.

Sincerely,
William Smith
 


Just to let you know that I gave the 2 bed jackets that I purchased from you to my Mom and she really LOVES them. They are really nice.

Thanks for your help. You made her very happy.

Sincerely,
K.S.


Ordered 2 dresses & 2 undershirts recently for my 96 year old mom who is a nursing home resident. just wanted you to know she was thrilled with the clothing, especially the dress with the small tulips. The nursing home staff also expressed their satisfaction with the clothing, making it easier to dress her and commented how pretty the dresses were. Thanks!

Sincerely,
Catherine Fenchel
 


The non skid socks arrived today! They were exactly what we needed for my stepmother. I will tell the care givers at the nursing home where I found them and how to reach you.

Thank you for a wonderful experience.
Joan
 


Menís adaptive night shirts. I ordered 3 previously and they are great!! The aides at the nursing home love them for their ease and they launder wonderfully. THANKS!

Lorena Saxton
 

You guys are great and efficient! I already received the bibs and am delighted. I will share them with friends who need them. It was a pleasure dealing with you.

Susan Stier
Elizabeth, NJ
 



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