Personal Touch Health Care Apparel Inc.
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Returns Policy

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Hassle Free Returns: Doesn't fit? Wrong color?

Shop with confidence with our 25 day money back guarantee! Shipping charges are not included or refundable.

RETURN POLICY

  • Please call us to request a Return Merchandise Authorization(RMA #). See below for contact information.
  • All packages without an RMA # will be issued a store credit only.
  • Returns must be made within 25 days of purchase and must be accompanied by a copy of the original invoice or packing slip.
  • Customer is responsible for any shipping and handling charges incurred.
  • Special orders or discounted orders or orders which are labeled, altered or worn are final sale and are not returnable.
  • Our company policy is no returns/refunds after 25 days. All returns prior to 25 days are subject to 15% restocking fee.
  • Any refused package will be issued a store credit only.


    WHAT CAN NOT BE RETURNED

  • All special orders - wholesale or discounted sale items are final sale, there are no returns or refunds on these items.
  • Returns must be in original package and in sellable condition.
  • New York state law prohibits the return of any and all underwear (whether) they were worn or not.
  • All special orders, including but not limited to: Propét® Footwear, custom imprinting, labeling, screen printing, embroidery, specialty items and the like, will not be refunded for any reason. We apreciate your cooperation in this matter.
  • NYS HEALTH CODE - Women's and Men's undergarments are NOT returnable. Special orders or orders which are labeled or altered are not returnable.
  • All face masks are final sale and are not refundable.



  • Send returns to:

    Personal Touch Health Care Apparel Inc.
    Attn: Returns Department
    RMA #:
    Brooklyn Army Terminal, Building A
    Suite 11W
    140-58 Street
    Brooklyn, NY 11220

    Don't forget!!! Please put the RMA # on the mailing label, or your package will be refused.

    For your protection, we recommend that you wrap the item (s) securely and use FedEx or Insured Parcel Post for shipment.

    Note: all prices are subject to change without notice. You will be contacted via e-mail prior to order fulfillment of any discrepancies. All pictures and titles have been implied as being public information and not in violation of copyright, or corporate policy. Any knowledge otherwise should be reported for immediate corrective action. Personal Touch Health Care Apparel Inc ®. is not responsible for typographical, or human errors in this web site. Please advise us if you note an error. Thank you.



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