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Returns Policy

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Hassle Free Returns: Doesn't fit? Wrong color?

Shop with confidence with our 30 day money back guarantee! Shipping charges are not included or refundable.

RETURN POLICY

  • Please call us to request a Return Merchandise Authorization(RMA #). See below for contact information. All Packages without RMA# will be refused.
  • Returns must be made within 30 days of purchase and must be accompanied by a copy of the original invoice or packing slip.
  • Customer is responsible for any shipping and handling charges incurred.
  • Special orders or orders which are labeled or altered are not returnable or refundable.
  • Returns must be in original package and in sellable condition.
  • Refunds will not be made on items that have been worn or washed.
  • Our company policy is no returns/refunds after 30 days. All returns prior to 30 days are subject to 10% restocking fee.
  • All refused packages are subject to an additional 25% restocking fee
  • No credit refund's or replacement will be authorized without a Return Merchandise Authorization(RMA #)
  • New York state law prohibits the return of any and all underwear weather they were worn or not.
  • All special orders, including but not limited to: custom imprinting, labeling, screen printing, embroidery, specialty items and the like, will not be refunded for any reason. We apreciate your cooperation in this matter.

    NYS HEALTH CODE - Women's and Men's undergarments are NOT returnable. Special orders or orders which are labeled or altered are not returnable.

    Send returns to:

    Personal Touch Health Care Apparel Inc.
    Attn: Returns Department
    RMA #:
    Brooklyn Army Terminal, Building A
    Suite 11W
    140-58 Street
    Brooklyn, NY 11220

    Don't forget!!! Please put the RMA # on the mailing label, or your package will be refused.

    For your protection, we recommend that you wrap the item ('s) securely and use FedEx or Insured Parcel Post for shipment.

    Note: all prices are subject to change without notice. You will be contacted via e-mail prior to order fulfillment of any discrepancies. All pictures and titles have been implied as being public information and not in violation of copyright, or corporate policy. Any knowledge otherwise should be reported for immediate corrective action. Personal Touch Health Care Apparel Inc ®. is not responsible for typographical, or human errors in this web site. Please advise us if you note an error. Thank you.



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