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Shipping charges are not included or refundable.
RETURN POLICY
Please call us to request a Return Merchandise Authorization(RMA #). See below for contact information. All Packages without RMA# will be refused.
Returns must be made within 30 days of purchase
and must be accompanied by a copy of the original invoice or packing slip.
Customer is responsible for any shipping and
handling charges incurred.
Special orders or orders which are labeled or
altered are not returnable or refundable.
Returns must be in original package and in sellable
condition.
Refunds will not be made on items that have
been worn or washed.
Our company policy is no returns/refunds after
30 days. All returns prior to 30 days are subject to 10% restocking fee.
All refused packages are subject to an additional 25% restocking fee
No credit refund's or replacement will be authorized
without a Return Merchandise Authorization(RMA #)
New York state law prohibits the return of any and all underwear weather
they were worn or not.
All special orders, including but not limited to: custom imprinting, labeling, screen printing, embroidery, specialty items and the like, will not be refunded for any reason. We apreciate your cooperation in this matter.
NYS HEALTH CODE - Women's and
Men's undergarments are NOT returnable. Special orders or
orders which are labeled or altered are not returnable.
Send returns to:
Personal Touch Health Care Apparel Inc.
Attn: Returns Department
RMA #:
Brooklyn Army Terminal, Building A
Suite 11W
140-58 Street
Brooklyn, NY 11220
Don't forget!!! Please put
the RMA # on the mailing label, or your package will
be refused.
For your protection, we recommend that you wrap the
item ('s) securely and use FedEx or Insured Parcel Post
for shipment.
Note: all prices are subject to change without notice.
You will be contacted via e-mail prior to order fulfillment
of any discrepancies. All pictures and titles have been
implied as being public information and not in violation
of copyright, or corporate policy. Any knowledge otherwise
should be reported for immediate corrective action.
Personal Touch Health Care Apparel Inc ®. is not
responsible for typographical, or human errors in this
web site. Please advise us if you note an error. Thank
you. |